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How desawar Handles Your Personal Data

At desawar, we take the handling of your personal data seriously — this page tells you exactly what we collect, why we collect it, and how you can…

Data collected only as neededUPI, Paytm & PhonePe transactions securedYour right to access or delete dataCookies explained clearlyContact us anytime for data requests
desawar How desawar Handles Your Personal Data
DATA REQUEST CHANNELS

Reach Us With Any Privacy Question

Team online

Email Privacy Team

Send your data access, correction or deletion request to our privacy team via email. We aim to respond within 72 hours and will confirm receipt immediately so you know your request is in hand.

Live Chat Support

Open the live chat window on desawar.net to speak directly with a support agent about any privacy concern. Available during extended hours so Indian time zones are covered for most of the day.

Account Settings Panel

Many data preferences — including cookie consent and marketing communication opt-outs — can be managed directly inside your account dashboard without needing to contact us at all.

HOW WE PROTECT YOU

Data Handling, Cookies and Account Security

We apply layered security practices across all data we hold — from the moment you enter your UPI details to the point your withdrawal is confirmed.

Data Retention Policy

We keep your account data only as long as your account is active or as required by applicable Indian law.

Cookie Usage

We use session cookies to keep you logged in and analytics cookies to understand how pages on desawar.net are used.

Account Security Practices

Your account is protected by encrypted password storage and optional two-factor authentication.

Third-Party Data Sharing

We share data only with processors that help us run the platform — payment gateways like UPI and PhonePe rails…

Your Right to Access Data

You may request a copy of all personal data we hold about you at any time.

Requesting Corrections or Deletion

If any data we hold is inaccurate, you have the right to ask us to correct it.

Frequently Asked Questions About Our Privacy Policy

These are the questions we hear most often about how desawar collects, uses and protects personal data. If your question is not covered here, our support team is reachable via live chat or email.

We collect your name, email address, phone number and, where required for verification, a government-issued ID. Payment method identifiers for UPI, Paytm or PhonePe are handled by the respective payment processor and not stored on our servers in full.

We share data only with service providers essential to running the platform — payment processors, fraud-detection tools and, where legally required, Indian regulatory authorities. We do not sell or rent your personal data to advertisers or unrelated third parties.

Your data is kept while your account is active and for the period required by applicable Indian law after closure. Once legal retention periods are met and you have requested deletion, we remove your data from live systems within 30 days.

Yes. Submit a data access request via email to our privacy team or through the account settings panel. We will verify your identity and deliver a readable copy of your personal data within 30 days of a confirmed request.

You can manage cookie preferences through the cookie consent banner shown on your first visit, or through the preferences centre in your account settings at any time. Withdrawing analytics cookies does not affect your ability to log in or use the platform.

Your full payment credentials are never stored on desawar servers. UPI and Paytm transactions are tokenised at the payment processor level. We only retain the transaction reference and amount needed for your account withdrawal and deposit history.

Contact our privacy team by email or live chat with a deletion request. After verifying your identity, we will close your account and erase your data subject to any mandatory retention periods under Indian law. We will confirm completion in writing.